Returns & Exchange
We want you to love what you buy from us - if something isn't right and you would like to return any of your order, you have 14 days from the date received.
Any returns must be as new, not damaged, with all the documentation and certificates enclosed. Purchases are returned at your cost, so please, for your safety, send us a copy of the tracking number when you ship back your order.
Returned pieces will not be accepted with scuffs or damaged surfaces.
Please note, we do not refund delivery costs.
Made to order
Made to order pieces cannot be returned unless they get damaged during the transport. Please contact us with any questions related to sizing or colour specifications.
How to return
All returns must be sent back to our address:
Corsi Design Factory Srl
Via Rossi 43 int. 6
21020 Barasso (VA)
Please send your returned items back in the original box. Returns are sent at your cost, so please, for your safety, send us a copy of the tracking number when you ship back your order.
Returns from overseas
All paperwork and the outside of the return box must be clearly marked as "returned goods - no commercial value" to ensure the order is returned to us swiftly with no extra charges.